Upgrading Content Server

Expand Your Application usage

Upgrading Content Server

New patches, updates, and upgrades are being release so frequently so how do you decide when to install a patch or perform an upgrade?  We have helped our clients balance the decision between the cost of performing these changes and the added benefits of the newly available features or fixes.

Expand Your Application usage

Content Server is a powerful software and we can help you get the most out of it. Ask us the question, “Will it do (fill in the blank)?” or “Can I do (fill in the blank)?”  We promise not to answer with, “It depends on what you want to do.”

Integrate with Other Applications

Does Content Server play nicely with others? Certainly! We can tell you how set things up so that Content Server will work with applications you already have in place.

Automate Business Processes

This is huge! Content Server is a workhorse – put it to work! Setting up routine processes to automatically run will improve productivity. We’ll train you on how to monitor those processes to make sure they’re working as intended.

Convert Paper Processes to Electronic

This is another key benefit of Content Server and likely one of the reasons you purchased it to begin with. You might lose a piece of paper, but you always know where your computer is! Electronic documents are infinitely easier to share than paper copies.

How is this accomplished? We can set up interfaces in Content Server to look like the paper forms that employees are using now. Instead of using paper, users will key the data into forms in the Content Server system instead.

What about paper you’ve already got stored in filing cabinets galore? It’s possible to scan existing records into Content Server. We’ll help you figure out what goes where and how to find it again once it’s scanned. Empty file room = new break room?

Implement a Records Management Plan

We live in an information-rich society. Records management is key to maintaining, organizing, and protecting a company’s information database. We can help in setting up processes for the systematic control of documents throughout their life cycle.

Create Plug-in Modules to Support Specific Business Needs

If you’re missing some functionality that currently isn’t in the out-of-the-box version of Content Server, we can create custom modules to meet your needs. Sometimes there are industry-specific needs – we can tailor a module that’s perfect for you.

Develop Metadata Management Tools and Reports

What is this and why is it important? You have to make sure that the data across all your systems is consistent in quality and accuracy. In today’s high-speed world, keeping all processes streamlined and making sure that all data is up-to-date is critical. You don’t want to make a poor business decision because of inaccurate info.

Train Users on Features to Streamline Their Work

We offer training classes or individual training for users to help them get used to Content Server and figure out the best, most efficient way of completing their work. It’s satisfying to hear clients say, “Oh, so THAT’S how it works!” or (after giving an example of how to do what they’re trying to accomplish) “This is so much better, thank you!”